Administration of Benefits Plan
BeneSys is the Third Party Administrator employed by UA Local 393 Union’s Trust Fund to administer the Funds and their Plans through a comprehensive Benefit Office. The Benefit Office is available to serve members and participants in person, by phone and via the website.
YOUR Benefit Plans
UA Local 393 and our signatory contractors govern the following joint Labor-Management Trust Funds comprehensive benefits:
Health & Welfare Plans
- Medical, Pharmacy, Dental, Vision, Hearing Aid, Short-Term Disability and Long-Term Disability
- Voluntary Dependent Care Assistance FSA
- Extended Reserve Account HRA
Retirement Plans
- Defined Benefit
- Pension Plan
- Defined Contribution Plan
Supplemental Unemployment Benefit Plan
Eligibility rules for employees as well as qualified retired employees, signatory employers and eligible dependents of all of the above are governed by applicable Plan rules.
Access to YOUR Benefits
Online – The Benefit Office website to view your benefits, contributions, eligibility, claims and other information: www.ualocal393benefits.org
After you set up an account this will give you secure access to your benefits information 24 hours a day, 7 days a week.
Call or Visit – Call (408) 588-3751. The Benefits Office is open from 7:30 am PST until 4:30 pm PST Visitor capacity is limited to two (2) persons at a time per Santa Clara County guidelines. Masks are required for entry. Appointments are available but not required.
Please click here for directions to the Benefit Office.
UA Local 393 Benefit Office
6293 San Ignacio Ave
San Jose, CA 95119
Phone Number: (408) 588-3751
Fax Number: (408) 436-8210
Email: staff@ualocal393benefits.org
The Benefit Office is here for you!
Did you know there are 4 departments within the Benefit Office?
Here are some quick tips to get to the right person.
- Call (408) 588-3751 between 8:00 am and 4:00 pm PST Monday through Friday and press 2 for members. Then press the number below associated with the department you need.
- If you call outside these hours, you may leave a voicemail.
- Spanish and other language translations services are available – just ask!
- Don’t have time during the day to call? Email your question to staff@ualocal393benefits.org at any time.
| Member Services Department (press 1) For this department, you can opt for a call back instead of waiting in the phone queue. • Medical, Dental, Vision and Prescription Claims and Services • ERA and BennyCard Services • Dependent Care FSA claim questions • Questions regarding preauthorization for PPO medical procedures • Reimbursement for claims paid out of pocket • Coordination with other insurance coverage • Injury detail forms for potential third-party liability claims | Eligibility Department (press 2) • Healthcare Eligibility Status (Am I covered?) • Adding or Removing Dependents • New Enrollments and Reinstatements • Ordering ID cards • Change of Address • Hours Bank, COBRA and Self-Payments • Supplemental Unemployment Benefits • Paid Family Leave • Short-Term & Long-Term Disability Benefits |
| Pension Department (press 3) • DB Vesting Credit and Benefit Credit • DB Pension Estimates • Applying for your DB or DC Pension • Applying for a DC Hardship Distribution or Loan | Contributions Department (press 4) • Hours Reported by your Employer • Employee Savings (Vacation) Account • UA Reciprocity (Traveling to other Locals) |
Want to know more?
Visit www.ualocal393benefits.org and register using the “Create an Account” link at the top of the page to set up your username and password. Once you login, the website will refresh with an additional “My Benefits” tab on the top navigation bar. Click on this tab and it will list your personal fringe benefit information: your personal benefit elections, work history detail, claims status and more. You may also review answers to frequently asked questions, communicate with the Benefit Office via e-mail, find helpful benefit links and read about recent changes or other announcements.
Want to stop by the Benefit Office?
The Benefit Office is open from 7:30 am PST until 4:30 pm PST Monday through Friday. Visitor capacity is limited to two people at a time and masks are required for entry. Appointments are available but not required. Address: 1731 Technology Drive, Suite 570, San Jose, California, 95110.
Open Enrollment Forms
If you want to make changes to your contributions, complete these forms and mail them to the union hall at the address below.
Thank you.
FORMS MUST BE MAILED TO THE FOLLOWING ADDRESS:
UA Local 393
6299 San Ignacio Ave.
San Jose, CA 95119